Please note that customers eligible for disconnection should only pay via direct CUC payment methods in order to prevent disconnection caused by delays in payment receipts. The disconnection process is automatically halted when sufficient payment is made via our online portals; Quick Pay & Power Pay as well as by payments made via our Remote Payment Agents and our phone payment system. Visit the "With a Debit or Credit Card" and "Remote Payment Agents" links below for further details on these payment methods.