Disconnection Fee

A disconnection fee is charged to accounts where a meter has been disconnected for non-payment. The disconnection fee is $60.00. The charge will be included as a line item on your next monthly billing statement after the disconnection has occurred. 

In order to avoid the interruption of electricity service and application of disconnection fees, CUC recommends that customers make payment for outstanding balances in advance of the date the meter is scheduled to be disconnected. If you feel you were charged a disconnection fee in error, you may contact service@cuc.ky for assistance with any disconnection fee enquiries. 

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