Your account information should be updated at all times. We frequently send important communication by call, text and email. These communications include:
- Disconnection Notices
- Scheduled Outage Notice
- Customer Newsletters
- And more...
It is important to contact us with a Customer Update Form if you get a new phone number or email address. If your account is in the name of a business, the Commercial Customer Update Form must be completed. For all personal account please use the Residential Customer Update Form.
We also recommend that you sign up for e-billing if you are not already enrolled. This will ensure that your issued bills are sent directly via email rather than through the post office which can be less reliable.