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  • Customer Service Requests

    We are here to serve you, click the below link that best matches the request you would like to make for more information.
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  • Payment Options and Payment Arrangements

    We have an array of payment options to cater to you. Select the options below to find one that will best serve you. We understand that there are circumstances where a payment plan or extension is needed, below you will find information on these options and how to apply.
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  • Outages and Disconnections

    Outages occur from time to time due to scheduled and required system upgrades, as well as unscheduled equipment failures or damages. Keep up to date with our disconnection schedule to avoid an interruption in service by ensuring your payment is completed on time.
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  • Billing and Rates

    Get a better understanding of your CUC utility bill by reviewing our charges and rates.
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  • Customer Portals

    We have great portals to help you pay your bill, review your balance and your consumption. Here is some information on the different portals and guides of how to sign up.
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  • Energy Conservation, Technical and Safety Information

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  • Renewable Energy

    Renewable energy sources will play a growing and key role in the Cayman Islands' energy sector. CUC is working diligently with the regulator and other stakeholders to integrate and provide increasing levels of renewable energy at a reasonable cost to our customers.
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  • Other Services

    We offer an array of other services from the Share Purchase Plan to our Smart Thermostat Pilot Program, for more information on our services review the topics below.
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  • FAQ's

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More Resources

  • Visit our website

    Learn more about our Company

  • Our office hours

    9:00am - 4:00pm EST; Monday to Friday; Closed on weekends & all public holidays

  • Follow us on social media

    Get the latest news and updates first on our official pages, links below